LSSU News & Announcements

Public news and announcements from the Lamoille South Supervisory Union.

Thursday, October 6, 2016

Parent Portal Down for Planned Maintenance 10-7 to 10-9

This is to inform you that beginning Friday, October 7th at 7:00 p.m. until 12:00 p.m. on Sunday, Parent Portal will be down for planned maintenance.  Thank you for your patience.

Wednesday, October 5, 2016

Stowe School District - Community Safety Announcement

Many of you have probably heard chatter about people dressed as clowns planning on doing harm to people in schools.  Law enforcement officials assure us that none of the threats to schools have been substantiated, including reports about incidents in Vermont schools.

We want to assure you that your school district and Stowe Police Department (SPD) officials work closely together to ensure students are safe and to respond to potential disruptions to school operations, such as this sort of  hoax.

You can help by avoiding the spread of rumors on social media.  Report concerns about student or community safety directly to the Stowe Police and/or to your child's school.  Please also report any information about individuals who may be involved in this sort of threatening, disruptive behavior directly to SPD at 253-7126.

If your child has questions about this hoax, or is worried or feeling stressed about this or any other matter, please encourage them to reach out to their school counselor or any trusted adult at school.

We thank you for your assistance with preventing disruptions to student learning, as this sort of hoax can cause.

Tuesday, October 4, 2016

Elmore-Morristown Community Safety Announcement

Many of you have probably heard chatter about people dressed as clowns planning on doing harm to people in schools.  Law enforcement officials assure us that none of the threats to schools have been substantiated, including reports about incidents in Vermont schools.

We want to assure you that our school district and Morristown Police Department (MPD) officials work closely together to ensure students are safe and to respond to potential disruptions to school operations, such as this sort of  hoax.

You can help by avoiding the spread of rumors on social media.  Report concerns about student or community safety directly to the Morristown Police and/or to your child's school.  Please also report any information about individuals who may be involved in this sort of threatening, disruptive behavior directly to MPD at 888-4211.

If your child has questions about this hoax, or is worried or feeling stressed about this or any other matter, please encourage them to reach out to their school counselor or any trusted adult at school.

DWe thank you for your assistance with preventing disruptions to student learning, as this sort of hoax can cause.

Sunday, August 28, 2016

School Registration Reminder

Our new E-Registration portal is now available!  This post is a follow-up to a letter and an email you should have received. If you have already completed your Parent Portal Single-Sign-On and E-Registration, THANK YOU!
If you have not created your Parent Portal Single Sign-On account and completed E-Registration, please continue reading.

For those who prefer to fill out the forms via paper, traditional printed "summer packets" can still be mailed home upon request or picked up at the school office. Please call your school to make your request.

E-Registration is accessed through the PowerSchool Parent Portal HERE. If you need your parent username and password, please call your school, email support at lssutech@lssuvt.org or contact Melissa Gillen at 802-888-4541 x5559.  For additional instruction on how to create a Parent Portal Single Sign-On account, please click HERE.

E-Registration will allow parents and guardians to update their student's demographic information, electronically sign parent permissions, and view documents and forms via the PowerSchool Parent Portal. We are certain that you will find this to be a more convenient and faster way to update your family’s information with the school.
Lamoille South Supervisory Union is committed to improving communication with families. We are implementing this system to provide a more accurate, flexible, and cost effective approach to collecting and updating student information. We also hope parents will find this system a more convenient and faster way to communicate with schools.

Thursday, May 19, 2016

5/19/16 My School Bucks Service Restored

MySchoolBucks | Heartland School Solutions
Dear District Administrator,
On behalf of the MySchoolBucks team, I'd like to sincerely apologize for the service issues you have experienced on the MySchoolBucks website today.  We recognize the impact of this outage for your students, parents and you. Our highest priority was to restore the service as quickly as possible to minimize this impact.
Earlier this afternoon, our team fully restored the MySchoolBucks website and the mobile app. Your parents have the full access that they need to manage their student's meal and school accounts.  
This service outage was caused by a series of network events that were triggered by maintenance.  We have taken corrective actions and have implemented a series of immediate measures to fix the problem.  The service outage lasted approximately from 7:23 AM EST to 3:50 PM EST.  Our team will continue to monitor the website over the next few days to ensure it continues to be fully operational.  
Our support team has been responding to parent calls and emails today.  As you receive parent inquiries directly, please request that they try to use the website again.  You may also direct them to our parent support team at 1-855-832-5226.
Thank you for using MySchoolBucks to manage your school payments. We appreciate your patience and thank you for your ongoing support and business.  If there is anything further we can assist you with at this time, please don't hesitate to contact us at 800-803-6755option 2. 
Sincerely,
Sri_Signature-1.jpg 

Sri Racherla

Vice President, Client Services

Wednesday, May 18, 2016

5/18/16 My School Bucks Intermittent Service Issues

MySchoolBucks | Heartland School Solutions
Dear Customer,
MySchoolBucks is currently experiencing intermittent service issues.  Parents and district administrators may not be able to access the website or mobile app at this time.
We understand that this impacts your district, parents and students.  Please be assured that we are working as quickly as possible to resolve this issue.  As soon as service is fully restored, we will send a follow-up email notification to you. 
We sincerely apologize for any inconvenience. If you need assistance, please call 800-803-6755, option 2 or email adminsupport@myschoolbucks.com.  Parents can call 855-832-5226or email parentsupport@myschoolbucks.com if they have any questions.

Sincerely,
MySchoolBucks Support Team